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Français (French)

Route de la Fonderie 2 Fribourg, Suisse

+41 (0) 76 490 88 22

contact@extens-hair.com

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Hair est une entreprise représentée en Suisse spécialisée dans le rajout de cheveux à moindre prix. Nos extensions de cheveux sont améliorées pour ne pas abîmer les cheveux de la porteuse. Nous garantisons des rajouts de cheveux de qualité pro disponibles pour les paticuliers comme pour les professionnels. Points de ventes : Nos rajouts de cheveux et nos extensions pro sont disponibles dans certain salons de coiffure ainsi que sur internet.

Acheter des extensionx de cheveux à prix-mini sur internet ? Oui, mais avec des cheveux de qualité et des garanties sur les méthodes de pose des extensions. Chez Exten's Hair, notre priorité est la santé de vos cheveux.

Nous proposons des rajouts de cheveux et des méthodes de pose d’extension douces et respectueuses pour vos propres cheveux. Nos laboratoires recherchent et améliorent activement des méthodes de poses toujours plus discrètes, plus confortables et non nocives pour vos propres cheveux. Nous maintenons des prix abordables pour toutes et justes pour nos producteurs.

Combien de fois l'achat d'extension de cheveux à moindre prix s’est révélée catastrophique ? Combien de filles en ont payé le prix fort ? 
Ne faites pas subir n’importe quoi à vos cheveux ! L’extension de cheveux n’est pas anodine ! Pour vos extensions de cheveux, exigez le meilleur à un prix abordable !

Engagements d' Exten's Hair

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Acceptation et compréhension des conditions lors de l'achat

Le client reconnaît avoir pris connaissance, au moment de la passation de commande, des conditions particulières de vente énoncées sur cette page internet et déclare les accepter sans réserve.

Les photographies illustrant les produits, n'entrent pas dans le champ contractuel.

La vente ne sera conclue qu'à compter de la confirmation de la commande. Nous nous réservons le droit d'annuler toute commande d'un(e) client(e) avec lequel(laquelle) existerait un litige passé.

Les informations données par l'acheteur, lors de la commande, engagent celui-ci : en cas d'erreur dans le libellé des coordonnées du destinataire, Exten's Hair ne saurait être tenu responsable de l'impossibilité de livrer le produit.

Paiement

Le prix est exprimé en euros (€), dollars ($), livres sterlings (£) et francs suisse (CHF).

Le prix indiqué sur les fiches produit ne comprennent pas le transport ni les taxes.

Le prix facturé au client est le prix indiqué sur la confirmation de commande adressée par Exten's Hair

Achat sur facture avec option de paiement partiel (POWERPAY)

MF Group / POWERPAY propose à titre de prestataire de paiement indépendant le type de paiement «Paiement sur facture». La facture de l’ordre vous permet tout simplement de régler votre achat en ligne par facture. Si vous renoncez à un paiement dans les délais impartis, vous obtiendrez à titre rétroactif le mois suivant une facture mensuelle avec un aperçu de la commande.

A la conclusion du contrat d’achat, POWERPAY prend en charge la créance sur facture et se charge du traitement des modalités de paiement. Dans le cadre de l’achat sur facture, vous acceptez en plus de nos CG, les GC de POWERPAY. (powerpay.ch/fr/agb).

Livraison

Les expéditions se font du lundi au vendredi inclus (excepté les jours fériés). Les délais de livraison que nous proposons s'entendent à partir de l'envoi de la commande.

Apres la réception de la confirmation de la commande, Exten's Hair s'engage à livrer à son client toutes les références commandées en stock dans un délai maximum de 15 jours ouvrés à l'adresse de l'acheteur. Deux tarifs de livraisons peuvent être choisis l'acheteur (TNT et Colissimo) lors du processus de commande. Les commandes envoyées en Suisse sont prises en charge par la Poste Suisse.

Si le colis n'a pas été livré dans les délais et cela malgré la preuve d'envoi conforme aux délais fournies par Exten's Hair :

Exten's Hair décline toute responsabilité et invite le client à se retourner contre le service de livraison de son pays pour toute réclamation. Dans ce cas, Exten's Hair propose une aide administrative à l'acheteur. Exten's Hair fourni à l'acheteur les documents nécessaires pour qu'il puisse renter dans ses droits. En aucun cas, une réparation pécunière ou autres avantages ne peuvent être réclamées à Exten's Hair. Exten's Hair ne peut être tenue pour responsable des manquements des services postaux et douaniers du pays d'envoi ou du pays de livraison.

En cas de livraison dans les pays de UE, les éventuels frais de douane et autres taxes sont à la charge du client.

Par dérogation, tous les prix pour nos clients de UE sont des prix nets et n'incluent pas la TVA en vigueur. Conformément au droit suisse, une éventuelle TVA peut être prélevée par l'Administration fédérale des contributions à la frontière ; celle-ci doit être réglée par le client au moment de la livraison ou du retrait.

Jusqu'au paiement sur notre compte, Exten's Hair reste propriétaire des marchandises. Tout échange ou retour effectué sans accord préalable de notre service client sera refusé.

En cas de non-réclamation du colis lors de l'envoi, Exten's Hair décline toute responsabilité. Le client est avisé de l'envoi et du numéro de suivi. A partir de ce moment-là, il est responsable de la bonne réception de sa marchandise. Si le colis est retourné sans frais de douane et récupéré par Exten's Hair, il peut être renvoyé au destinataire sur demande de celui-ci. Les frais de livraison supplémentaires sont à la charge de ce dernier.

Retour

Le retour de marchandise contre remboursement ou échange est accepté sous les conditions suivantes :

Litiges

Les réclamations ou contestations sont reçues avec bienveillance attentive. Nous présumons la bonne foi chez celui qui prend la peine d'exposer ses griefs. En cas de litige, le client s'adressera par priorité à l'entreprise Exten's Hair pour obtenir un accord amiable. Dans un 2ème temps seulement, le recours juridique est envisageable. Le fort juridique sera basé en Suisse à Fribourg (1700).L'adresse de correspondance est :

C.DESAX HAIR BEAUTY, Pré Henry 1, 1752 Villars-sur-Glâne, Suisse

Garanties

Dans tous les cas Exten's Hair ne pourra être tenue pour responsable pour non-respect des dispositions réglementaires et législatives en vigueur dans le pays de réception, la responsabilité d' Exten's Hair est systématiquement limitée a la valeur du produit mis en cause, valeur à sa date de vente et ce sans possibilité de recours envers la marque ou la société productrice du produit.

Exten's Hair, votre spécialiste de l'Exten'sion de cheveux à moindre prix !

SAV

Les Exten'sions de cheveux, postiches, solvants, soins, ou autres produits vendus sur la plateforme Exten's-Hair.com doivent être utilisés sur cheveux et cuir chevelu sains. L'utilisation et la manipulation de ces produits doivent être faite par un(e) professionel(le) de la coiffure. Exten's Hair, la société ASTERA ou la société C.Desax Hair Beauty déclinent toute responsabilité en cas d'usage non-conforme ou de complications résultant de l'utilisation de ses produits.

Ventes Flashs et Promotions

Les produits achetés lors de promotions, rabais ou ventes flash ne sont ni repris ni échangés. Aucune communication privée ne sera faite au sujet des dates des ventes flashs et de la validité des bons. Aucune commande standard ne pourra être échangée par des produits acquis lors d'une vente flash. Exten's Hair à le droit de refuser tout achat passé lors d'une vente flash si une irrégularité ou un dérogement aux règles éditées ci-dessus est notifié.

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