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\nAux clients hors Suisse : Le renvoi des produits doit être inscrit à 0€ de valeur, pour éviter tout frais de douane. Un colis présentant des frais de douane ne pourra pas être récupéré donc ne sera pas remboursé ou échangé."},{"tab_title":"Comment effectuer cet échange ?","tab_content":"Laissez-vous guider par notre page dédiée aux retours.\n
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\n1. Si le montant de votre commande échange est supérieur au montant de votre commande initiale, vous pourrez payer la différence en ligne par carte bancaire ou PayPal ou notre service client trouvera une solution adéquate en fonction de vos besoins.\nL’expédition de votre commande échange est conditionnée par la validation de ce règlement.\n
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\nGratuit :\n
\n- Livraison express 24h/48h à domicile avec la Poste pour la Suisse
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\nPayant:\n
\n- Livraison express 24h/72h à domicile avec TNT pour l'Europe
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\n
\n- PostCard
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\n- Paiement au facteur (Suisse uniquement)
\n- Paiement sur facture (Suisse uniquement)
\n- Twint (à venir)
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\n
\nDès lors que votre commande affiche le statut « En cours de livraison », celle-ci ne peut plus être annulée. Vous pourrez cependant effectuer un retour gratuit pour remboursement après sa réception.\n"},{"tab_title":"Le paiement est-il sécurisé ?","tab_content":"Le paiement est entièrement sécurisé grâce au système de paiement en ligne de notre partenaire bancaire : SIX ePayments\n
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\nVos données bancaires ne circulent sur le réseau Internet que sous forme cryptée, c'est-à-dire qu’elles sont codées de manière à les rendre totalement illisibles.\nDe plus, elles ne sont traitées que par SIX ePayments et ne sont jamais en possession d'Exten's Hair. 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coûtent des extensions de cheveux ?","tab_content":"Tout dépend de la méthode de pose choisie, du nombre de paquets nécessaires. \nEn moyenne une tête entière vous coûtera entre 100 et 300 €.\nPour un devis plus personnalisé, contactez directement nos conseillères.\n
\n
\n"},{"tab_title":"Est-ce que c'est fait pour moi ?","tab_content":"ll y a des méthodes de pose adaptées à chacune et beaucoup de raisons de vouloir porter des extensions. Après une coupe ratée, pour avoir du volume, ou simplement pour changer, tout le monde peut se faire poser des extensions de cheveux ! On croit souvent que les extensions de cheveux servent uniquement à gagner de la longueur. C'est vrai en partie, mais elles s'avèrent aussi très utiles pour apporter de la masse aux cheveux fins et clairsemés."},{"tab_title":"Est-ce que les extensions abîment les cheveux ?","tab_content":"Les extensions comme les colorations, les permanentes, les lissages ou les brushings ne favorisent pas la fibre capillaire, c'est un fait. Par contre des extensions de cheveux de qualité bien posées n'abîment pas les cheveux. \nPour les cheveux sensibles nous vous conseillons des méthodes les plus neutres comme la technique des bandes adhésives, les clips ou la pose à froid.\n"},{"tab_title":"Est-ce que la pose est douloureuse ?","tab_content":"La pose comme le retrait des extensions ne doit pas être douloureuse. Une légère gêne peut etre occasionnée. Si vous ressentez des douleurs durant le retrait des mèches arrêtez tout et renseignez-vous sur la méthode et sur les produits utilisés. Rendez-vous chez un professionnel pour le faire.\n"},{"tab_title":"Combien de temps prend la pose ?","tab_content":"\nTout dépend de la méthode choisie :\n
\n
\n- Extensions en clip : 3 min
\n- Extensions en bandes à coller : 30-45min
\n- Extension à chaud, à froid ou tissage : 2h à 4h\n
\n
\n\n\n"},{"tab_title":"Comment choisir la bonne couleur ?","tab_content":"Il est parfois difficile de définir la couleur qu'il vous faut sur un écran. Nous sommes là pour vous aider. Envoyez-nous une photo de vos cheveux (l'arrière de votre tête) prise à la lumière du jour, sans flash. \nSi malgré tout la couleur n'est pas la bonne nous vous l'échangerons sans problème.\n
\n
\n"},{"tab_title":"Combien de temps est-ce que je peux garder mes extensions ?","tab_content":"Grâce à la haute qualité de nos mèches naturelles et Remy Hair, nos extensions ont une longue durée de vie (+ 1 an). Vous pouvez les garder facilement plus d'une année si vous en prenez soin. Nos méthodes d'extensions de cheveux sont toutes économiques par rapport à des extensions de qualité médiocre qu'il faut changer tout les 3 ou 4 mois.\n
\n
\nIl est conseillé de remonter vos extensions régulièrement selon les méthodes de poses :\n
\n
\n- Extensions Tape (en bande à coller) : 6 à 10 semaines avant remontage
\n- Extensions à Froid – à Chaud : 3 à 4 mois avant remontage
\n- Tissage, piké –laché : 2 à 4 mois avant remontage\n
\n
\n* la durée de la pose avant les remontage varie en fonction de la repousse de vos cheveux.\n"},{"tab_title":"J'ai besoin de combien de paquets d'extensions de cheveux ?","tab_content":"Tout dépend du volume de vos cheveux, de leur longueur et du résultat que vous souhaitez obtenir. \nLes estimations sont basées sur des cheveux moyennement volumineux longs jusqu'au dessus des épaules. \n
\n
\nLe résultat souhaité est une masse de cheveux volumineuse de 50cm :\n
\n
\n- Extension adhésives : 4-5paquets
\n- Extensions à chaud ou à froid : 4-6 paquets
\n- Tissages : 2 à 3 paquets
\n- Clips : 1 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